Training videos that drive 85% knowledge retention for e-commerce teams. From warehouse operations and product knowledge to customer service scripts and platform training for Shopify and Amazon, we produce LMS-ready content that gets your staff onboarded fast and performing at peak efficiency.
Black Friday, Prime Day, and holiday surges mean hiring hundreds of temporary warehouse and customer service staff in weeks. Live training sessions cannot scale fast enough. Without standardized video training, new hires make costly mistakes in picking, packing, and shipping during your highest-revenue periods.
New SKUs, updated features, discontinued items, and seasonal collections mean your team's product knowledge is always out of date. Customer-facing staff who cannot accurately describe products lose sales and drive up return rates, costing you revenue and customer trust.
Selling across Shopify, Amazon, Walmart Marketplace, and your own website means different workflows, policies, and tools for each channel. Staff toggle between dashboards without clear procedures, leading to mislabeled orders, inventory sync errors, and inconsistent customer experiences.
We identify your highest-impact training needs by department, role, and sales channel. We map existing content gaps across warehouse, customer service, and platform operations, then prioritize videos by urgency, team size, and seasonal hiring timelines.
Our team writes operationally accurate scripts reviewed by your warehouse managers and team leads. We design storyboards that break complex fulfillment workflows and platform procedures into clear, step-by-step visual sequences with built-in knowledge checks.
We film warehouse operations on-site with multi-camera setups and produce screen-recorded platform tutorials for Shopify, Amazon, and your internal tools. Professional narration, motion graphics, and product close-ups bring every procedure to life.
We deliver SCORM-compliant files that integrate directly into TalentLMS, Lessonly, Trainual, or your custom LMS. Built-in assessments, completion tracking, and certification workflows ensure every team member is trained and documented before they hit the floor.
Replaced live warehouse training across 3 fulfillment centers with video-based modules. Seasonal onboarding dropped from 10 days to 6 days while picking accuracy increased from 94% to 99.2% during peak holiday season.
Produced 24 product knowledge and platform training videos covering Shopify, Amazon, and Walmart operations. Customer service team resolution rates improved 28% and product return rates dropped 35% due to better pre-sale guidance.
Created 18 fulfillment and quality control training videos for warehouse staff. Mobile-friendly format allowed new hires to complete onboarding modules before their first shift, reducing packing errors by 60% during monthly subscription rushes.
Comprehensive training videos covering receiving, picking, packing, shipping, and inventory management. Get new warehouse staff productive in days with step-by-step visual procedures for every station and workflow.
Detailed product walkthroughs for customer-facing teams covering features, specifications, use cases, and competitive comparisons. Updated video modules for new product launches and seasonal catalog changes keep your team sharp.
Scenario-based training for handling returns, exchanges, complaints, shipping inquiries, and upsell opportunities. Role-play demonstrations and real-world examples build confidence and consistency across your support team.
Screen-recorded tutorials for Shopify, Amazon Seller Central, WooCommerce, BigCommerce, and your internal tools. Order management, inventory updates, listing optimization, and reporting walkthroughs for every team member.
Training videos for order fulfillment workflows, carrier selection, packaging standards, returns processing, and quality control checkpoints. Reduce shipping errors and customer complaints with standardized visual procedures.
SCORM-compliant delivery for TalentLMS, Lessonly, Trainual, and custom LMS platforms. Progress tracking, assessment scoring, completion certificates, and team performance reporting built into every video module.
3 videos, 2-4 weeks
6 videos + $449 setup
12 videos + $799 setup
Get a free consultation. We will assess your training needs, seasonal staffing challenges, and LMS setup to recommend the right video training program for your e-commerce operation.